5-Year Warranty
This includes every component and every function. Customers only have the obligation to report the problem. BenchPro™ will take care of the rest. This includes, but is not limited to:
- Frames are warranted to stay as strong as when they were new for 5-years.
- Upholstery, including the foam, fabric and understructure must remain attractive and in proper working condition for 5-years. The exception shall be damage due to customer impacts, burns, stains and cuts.
- Our high temperature catalytic powder paint will not delaminate, fade, chip or in any way become unattractive for 5-years.
- Static Control (ESD) properties of our seating shall remain within the nationally accepted standards of ANSI/ESDA S20.20, GSA and The ESD Association for 5-years.
- Clean room seating shall maintain the standards of a Class 100 for 5-years.
Service: Call either your local distributor or BenchPro at (619) 478-9400.
BenchPro will either, at their discretion, refund the entire purchase price or replace whatever part or product is defective, and pay for the freight as well. Although the return of defective product is never necessary, we may ask for an electronic photo in cases where we have not seen the problem before.
Exceptions and conditions.
1. Our seating warranty shall be prorated where the chairs are used in a multiple shift operation.
2. In no case shall BenchPro be responsible for any loss, whether direct, consequential or indirect, caused by the use or inability to use our products. Our liability shall be limited to replacement of defective products, or a full refund as outlined above. |