5-Year Warranty 
                                  
                                This includes every component and   every function. Customers only have the  obligation to report the   problem. BenchPro™ will take care of the rest. This includes, but is not limited to: 
   
                                - Frames are warranted to stay as strong as when they were new for 5-years.  
                              - Upholstery, including the foam, fabric and understructure must remain  attractive and in proper working   condition for 5-years. The exception shall be  damage due to customer   impacts, burns, stains and cuts. 
                              - Our high temperature catalytic   powder paint will not delaminate, fade,  chip or in any way become   unattractive for 5-years.  
                                 
                                - Static Control (ESD) properties of   our seating shall remain within  the nationally accepted   standards of ANSI/ESDA S20.20, GSA and The ESD Association  for 5-years.  
                              - Clean room seating shall maintain the standards of a Class 100 for 5-years. 
                               
                              Service: Call either  your local distributor or BenchPro at (619) 478-9400.  
                                BenchPro will either, at their discretion, refund the entire purchase  price or replace whatever  part or product is defective, and pay for  the freight as well. Although the  return of defective product is never  necessary, we may ask for an electronic photo in cases where we have  not seen the problem before. 
                               
                              Exceptions and conditions. 
                                 
                                1.  Our seating warranty shall be prorated where the chairs are used in a multiple shift operation.  
                              2. In no case shall BenchPro be   responsible for any loss, whether direct, consequential or  indirect, caused by   the use or inability to use our products. Our liability shall be limited to   replacement of defective products, or a full refund as outlined above.  |