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Products Warranty  
     
 

 BenchPro Products Warranty

 
 

BenchPro™ has been producing the nation's strongest, longest lasting ergonomic workbenches since 1987.  In all this time, we've had only one warranty problem. We are so sure our products will perform properly, we are offering the following warranty:

Workbenches
BenchPro™ workbenches are warranted unconditionally for 10-years.

This includes every component and every function. Customers only have the obligation to report the problem. BenchPro™ will take care of the rest.  This includes, but is not limited to:

- Frames are warranted to stay as strong as when they were new for 10-years. (Our frames are factory welded to make them solid, and hold an amazing 5,000 pounds.)

- Tops must remain attractive and in proper working condition for 10-years. The exception shall be damage due to customer impacts, burns, scrapes, gouges, stains and general wear. (We only use thick laminates from America's premier laminate producers, Formica and Nevamar.)

- Our high temperature catalytic powder paint will not delaminate, fade, chip or in any way become unattractive for 10-years. (We use only the finest powder paint from, Cardinal, and apply it in our ovens at 385 degrees Fahrenheit.)

- Static Control (ESD) properties of our workbenches are warranted to remain within the nationally accepted standards of ANSI/ESDA S20.20, GSA and The ESD Association for 10-years. We continue to use Nevamar™ laminates with their use of a carbon layer to insure years of dependable use. These are the same laminates distributed by 3M™. In addition, we offer LisStat™ ESD laminates which use the same carbon layer, but cost substantially less.

- Clean room workbenches shall maintain standards of a Class 100 for 10-years.

- Chemical Resistant workbench tops shall remain undamaged by any chemical which Formica and our specifications states the laminates are protected from for 10-years.

- All options shall remain in apparent new condition for 10-years. (See exceptions below.)

Exceptions and conditions.
1. Furniture with laminated tops must be used indoors, and not in any process where large amounts of water are present on a regular basis.
2. Light fixtures are warranted by their respective manufacturer. We make no further warranty.
3. In no case shall BenchPro™ be responsible for any loss, whether direct, consequential or indirect, caused by the use or inability to use our products. Our liability shall be limited to replacement of defective products, or a full refund as outlined above.


 
     
 
Chair Warranty  
 

5-Year Warranty

This includes every component and every function. Customers only have the obligation to report the problem. BenchPro™ will take care of the rest. This includes, but is not limited to:

- Frames are warranted to stay as strong as when they were new for 5-years.

- Upholstery, including the foam, fabric and understructure must remain attractive and in proper working condition for 5-years. The exception shall be damage due to customer impacts, burns, stains and cuts.

- Our high temperature catalytic powder paint will not delaminate, fade, chip or in any way become unattractive for 5-years.

- Static Control (ESD) properties of our seating shall remain within the nationally accepted standards of ANSI/ESDA S20.20, GSA and The ESD Association for 5-years.

- Clean room seating shall maintain the standards of a Class 100 for 5-years.

Service: Call either your local distributor or BenchPro at (619) 478-9400.
BenchPro will either, at their discretion, refund the entire purchase price or replace whatever  part or product is defective, and pay for the freight as well. Although the  return of defective product is never necessary, we may ask for an electronic photo in cases where we have not seen the problem before.

Exceptions and conditions.

1.  Our seating warranty shall be prorated where the chairs are used in a multiple shift operation. 

2. In no case shall BenchPro be responsible for any loss, whether direct, consequential or indirect, caused by the use or inability to use our products. Our liability shall be limited to replacement of defective products, or a full refund as outlined above.